Delivery & Return

Free delivery available on 1000s of products over $100. Choose a specific delivery date & time that suits you for an additional fee.

Delivery Options Overview

Maxmeg offers ideal shipping methods for any requirement. Be it low priced through DHL/Standard Parcel Post, more quickly via DHL Express (US only) or UPS, or especially reliable and secure by a specifically trained freight forwarder. And in addition you can also pick up your order yourself at our Shop if you prefer. On this page you´ll find an overview of all available shipping methods.

1. Order the Product and Specify the Delivery Method

2. You Will Receive an Order Confirmation Message

3. Wait for Your Order to Arrive

4. Pick up Your Order at The Checkout Area

Small items

Standard delivery Get it in 3-5 working days

Orders over $100: All day delivery. Order anytime:

FREE

Orders under $100: All day delivery. Order anytime:

$5

Weekday time slot from 12noon - 5pm. Order by 9pm.

$10

Next day delivery Get it next day, 7 days a week

All day delivery. Order by 9pm.

$5

Weekday time slot from 12noon - 5pm. Order by 9pm.

$10

What do we mean by small? Just about everything under the sun except for major kitchen/laundry appliances and TVs over 43″.

Large items

Standard delivery Get it in 2 working days

All day Delivery from 7am - 8pm. Order anytime:

Fromu$20

Choose a time slot 7am - 11am, 9am - 1pm, 11am - 3pm, 1pm - 5pm. Order anytime:

From $35

Next day delivery it next day on weekdays

All day delivery from 7am - 8pm. Order by 7pm:

Fromu$30

Choose a time slot 7am - 11am, 9am - 1pm, 11am - 3pm, 1pm - 5pm. Order by 7pm:

From $45

The big stuff. Major appliances like dishwashers, washing machines, tumble dryers, fridges, freezers, ovens and TVs over 43″.

Exchange or Return of Goods

If the product is of good quality, the buyer has the right to terminate the contract concluded at a distance within 14 days after its execution.

In order for the right to terminate the agreement to be preserved, the consumer needs to monitor the preservation of the products in their original state. If the device is destroyed, damaged or damaged through no fault of the customer, the customer is not deprived of the opportunity to terminate the contract. If the value has decreased due to unpacking the product or checking its functionality, this does not mean that the consumer cannot write a request for a refund.

The product is not accepted back if at least one of the components is missing:

  • fully equipped equipment;
  • a receipt proving the fact of purchase in the Maxmeg online store;
  • warranty card;
  • an act with a description of the defect drawn up by the service department.

The money for the goods will be returned within the terms established by the current legislation

FAQs

My order hasn't arrived yet. Where is it?

If your order hasn't arrived yet, it's recommended to first check the tracking information provided by the retailer or delivery service. This information typically includes the current status and location of your order during transit. If there are any delays or issues, the tracking information should provide details or an estimated delivery date. If you're unable to track your order or have further questions, it's best to contact the retailer's customer service for assistance

Do you deliver on public holidays?

Delivery on public holidays depends on the policies of the retailer or delivery service. Some may offer delivery on public holidays, while others may not. It's best to check with the retailer or review their delivery information to see if they deliver on public holidays and if there are any specific arrangements or restrictions in place.

Do you deliver to my postcode?

The availability of delivery to specific postcodes can vary based on the type of product being ordered. It's recommended to check with the retailer directly or review their shipping information on their website to determine if delivery is available to your postcode for the specific type of product you're interested in.

Is next-day delivery available on all orders?

Next-day delivery availability can vary depending on several factors, including shipping policies, the shipping address's location, and the specific product being ordered. It's best to check with your preferred shipping provider or review their shipping information to determine if next-day delivery is an option for your orders.

Do I need to be there to sign for delivery?

In general, whether you need to be present to sign for delivery of a product depends on the policies of the delivery service and retailer. Many delivery services offer options for contactless delivery or provide instructions for leaving packages in a secure location if a signature isn't required. It's advisable to check with the retailer or delivery service for their specific guidelines regarding delivery signatures

Need a Help?

  • (973) 32181525
  • Email: support@maxmeg.com

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